Effective Date: 01 June 2025
RedOystor DX, a division of RedOystor Media (Pty) Ltd, is committed to upholding the rights to privacy and the lawful processing of personal information as outlined in the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.
This statement outlines how we collect, use, store, and protect your personal information in compliance with POPIA.
1. Purpose of Processing Personal Information
We collect and process personal information primarily to:
Provide and manage our products and services
Communicate with clients, partners, and suppliers
Comply with legal and regulatory obligations
Improve our services and support experience
Conduct direct marketing (with consent)
2. Categories of Data Subjects and Information Collected
The following categories of data subjects may have their information processed:
Clients and potential clients
Suppliers and service providers
Employees and contractors
Website visitors
The types of personal information we may process include:
Name and contact details
Company and billing information
Identity or registration numbers
Communication records and preferences
IP addresses and usage data
3. Sharing and Disclosure
We may share personal information with trusted third parties for service delivery purposes, including hosting providers, payment gateways, and communication platforms. All third parties are contractually bound to uphold confidentiality and data protection obligations.
We may also disclose personal information where required by law or to protect the rights and safety of our users and systems.
3. Sharing and Disclosure
We may share personal information with trusted third parties for service delivery purposes, including hosting providers, payment gateways, and communication platforms. All third parties are contractually bound to uphold confidentiality and data protection obligations.
We may also disclose personal information where required by law or to protect the rights and safety of our users and systems.
4. Information Security
We are committed to ensuring the security and confidentiality of all personal information in our possession. Reasonable technical and organizational measures are implemented to prevent unauthorized access, loss, or misuse.
5. Your Rights
Data subjects have the right to:
Access the personal information we hold about them
Request correction or deletion of their personal information
Object to the processing of their data
Withdraw consent for processing where applicable
Lodge a complaint with the Information Regulator
6. Contact Information of the Information Officer
For any enquiries, access requests, or concerns regarding your personal information, please contact:
Information Officer: Vukani Nxumalo
Email: vukani@redoystor.com
Postal Address: 37 Magwa Crescent, Waterfall City, Ground Floor, Maxwell Office Park, Midrand, South Africa, 2090
7. Updates to This Statement
This POPI Statement may be updated periodically. The latest version will always be available on our website. Continued use of our services following updates constitutes acceptance of the revised statement.
