Acceptable Use

Effective Date: 01 June 2025

This Acceptable Use Policy (AUP) outlines the acceptable use of products and services provided by RedOystor DX, a division of RedOystor Media (Pty) Ltd. This policy is designed to protect the integrity, security, reliability, and privacy of our systems, services, clients, and the broader internet community.

By using any of our services, you agree to comply with this policy. Violation of this AUP may result in the suspension or termination of services without notice.

1. General Conduct

You agree to use RedOystor DX services in a lawful, responsible, and ethical manner. You may not use our services for any activity that:

  • Violates any applicable local, national, or international law or regulation

  • Is fraudulent, deceptive, or harmful to others

  • Infringes on the intellectual property rights or privacy of others

  • Compromises the security or performance of our systems or networks

2. Prohibited Activities

The following activities are strictly prohibited:

a. Unlawful Use

  • Hosting or distributing content that is illegal under South African or applicable international law, including but not limited to:

    • Child pornography

    • Hate speech or incitement to violence

    • Unauthorised copyrighted content

    • Unlawful gambling or pyramid schemes

b. Security Violations

  • Unauthorised access to or use of data, systems, or networks

  • Interfering with service to any user, host, or network (e.g., DoS attacks)

  • Attempting to probe, scan, or test the vulnerability of any system without authorisation

c. Spam and Unsolicited Messaging

  • Sending unsolicited bulk messages, marketing emails, or spam

  • Operating email lists without proper opt-in mechanisms and unsubscribe options

  • Use of open mail relays or false headers

d. Malware and Hacking

  • Distributing viruses, worms, Trojan horses, corrupted files, or any malicious code

  • Hosting or linking to software that facilitates hacking or circumvention of security

3. Resource Abuse

Clients may not engage in excessive usage of resources that negatively impacts other clients or our infrastructure. This includes:

  • Excessive CPU or memory usage on shared platforms

  • Running resource-heavy processes that degrade performance

  • Hosting applications designed for mining cryptocurrency or mass mailing

4. Content Guidelines

You are responsible for all content stored, transmitted, or displayed through your services with RedOystor DX. We prohibit content that:

  • Is abusive, defamatory, or libellous

  • Is sexually explicit or obscene

  • Promotes violence, bigotry, or illegal activity

  • Misleads or impersonates individuals or organisations

5. Enforcement and Reporting

RedOystor DX reserves the right to investigate any suspected violation of this AUP. If you become aware of any activity that may breach this policy, please report it to:

Email: support@redoystor.com

We may suspend or terminate accounts involved in violations without notice. Where appropriate, we may report unlawful conduct to relevant authorities.

6. Right to Amend

RedOystor DX reserves the right to amend this Acceptable Use Policy at any time. Updates will be published on our website and become effective immediately upon posting. Continued use of services constitutes acceptance of the revised policy.

7. Contact Information

For questions regarding this Acceptable Use Policy, please contact:

RedOystor DX Support Team

Email: support@redoystor.com

Address: 37 Magwa Crescent, Waterfall City, Ground Floor, Maxwell Office Park, Midrand, South Africa, 2090

Website: https://dx.redoystor.com

©2020 – 2025 redOystor DX (a subsidiary of RedOystor Media). All Rights Reserved. We Accept: EFT, Debit Cards, Credit Cards and Mobile Payments 

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