Effective Date: 01 June 2025
This Acceptable Use Policy (AUP) outlines the acceptable use of products and services provided by RedOystor DX, a division of RedOystor Media (Pty) Ltd. This policy is designed to protect the integrity, security, reliability, and privacy of our systems, services, clients, and the broader internet community.
By using any of our services, you agree to comply with this policy. Violation of this AUP may result in the suspension or termination of services without notice.
1. General Conduct
You agree to use RedOystor DX services in a lawful, responsible, and ethical manner. You may not use our services for any activity that:
Violates any applicable local, national, or international law or regulation
Is fraudulent, deceptive, or harmful to others
Infringes on the intellectual property rights or privacy of others
Compromises the security or performance of our systems or networks
2. Prohibited Activities
The following activities are strictly prohibited:
a. Unlawful Use
Hosting or distributing content that is illegal under South African or applicable international law, including but not limited to:
Child pornography
Hate speech or incitement to violence
Unauthorised copyrighted content
Unlawful gambling or pyramid schemes
b. Security Violations
Unauthorised access to or use of data, systems, or networks
Interfering with service to any user, host, or network (e.g., DoS attacks)
Attempting to probe, scan, or test the vulnerability of any system without authorisation
c. Spam and Unsolicited Messaging
Sending unsolicited bulk messages, marketing emails, or spam
Operating email lists without proper opt-in mechanisms and unsubscribe options
Use of open mail relays or false headers
d. Malware and Hacking
Distributing viruses, worms, Trojan horses, corrupted files, or any malicious code
Hosting or linking to software that facilitates hacking or circumvention of security
3. Resource Abuse
Clients may not engage in excessive usage of resources that negatively impacts other clients or our infrastructure. This includes:
Excessive CPU or memory usage on shared platforms
Running resource-heavy processes that degrade performance
Hosting applications designed for mining cryptocurrency or mass mailing
4. Content Guidelines
You are responsible for all content stored, transmitted, or displayed through your services with RedOystor DX. We prohibit content that:
Is abusive, defamatory, or libellous
Is sexually explicit or obscene
Promotes violence, bigotry, or illegal activity
Misleads or impersonates individuals or organisations
5. Enforcement and Reporting
RedOystor DX reserves the right to investigate any suspected violation of this AUP. If you become aware of any activity that may breach this policy, please report it to:
Email: support@redoystor.com
We may suspend or terminate accounts involved in violations without notice. Where appropriate, we may report unlawful conduct to relevant authorities.
6. Right to Amend
RedOystor DX reserves the right to amend this Acceptable Use Policy at any time. Updates will be published on our website and become effective immediately upon posting. Continued use of services constitutes acceptance of the revised policy.
7. Contact Information
For questions regarding this Acceptable Use Policy, please contact:
RedOystor DX Support Team
Email: support@redoystor.com
Address: 37 Magwa Crescent, Waterfall City, Ground Floor, Maxwell Office Park, Midrand, South Africa, 2090
Website: https://dx.redoystor.com